Two things come to mind:
- Check your settings. Make sure your Variax is set to Model mode and that are not using the Variax Mags as an input. You may be hearing both the modeled alternate tuning and the sound from the unaltered tuning through the mag pickups.
- You may also simply be hearing the sound of the unaltered tuning produced by the acoustic vibration of the strings themselves. It actually requires a rather loud volume for this sound to be overpowered; your ear is very sensitive to this. Try using fully enclosed headphones to block out this sound as much as possible. To be sure, try recording a short piece - the string vibrations will not be captured in the recording and you won't hear them during playback.
Go to page 7 & 8 on your POD HD after holding down the HOME button to give you 10 pages to choose from. 7&8 deal with the Variax and it's tuning.
Make sure you do not have the inputs selected so that the Mags are selected as either input 1 or input 2. If so, then please change it to anything other than mags only. SAME is the easiest setting, but it doubles your input signal which can cause too much gain if you like your sounds very clean. I usually choose GUITAR for input 2 just in case I ever need to plug a standard guitar into the unit so I don't have to go and change things during a show.
Please check this out and write back your results - thanks.
+1 to the suggestions from Silverhead and MerlinFL.
Hopefully their suggestions have resolved the issue you were experiencing as you have not replied back yet. I will be marking this thread as assumed answered.
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I had exactly this happening too, JTV-69 and HD-500 and I wanted a capo at the third fret so I set the Patch to alter the JTV tuning to +3 on all strings. When I first did this it worked fine, and then a week later and with no idea what happened I was getting both standard and capo tunings at the same time. It was not HD input settings and it was not hearing the strings, you got both tunings whether using VDI or 1/4 cable so it was the JTV that was corrupted, but what caused it? Don't know.
With an audition in 3 days time that required the third fret capo my recovery method was to reflash both JTV and HD500 and then recreate the relatively simple patches involved.
I wouldn't call this a fix because it isn't - something in the combined systems caused the JTV to output both sounds and I have no idea what, so it could happen again at any time.
I only connected the computer for long enough to apply the firmware and then did everything else locally on the HD and since then I have been very strict about disconnecting the two before powering off and only plugging the JTV back in after the HD-500 is completely booted and so far it hasn't happened again. But that might just be luck.
The impact of this is catastrophic in terms of sounds and the process for recovering from it is rather long winded - if it happens again I will do my best to work out what might have triggered it, but I now carry a capo just in case it happens at rehearsal or before a gig. If it happens in the middle of a gig it will be rather embarrasing...
I just wonder if it is related to the fault as yet not fixed where coming out of the HD tuner causes the JTV tuning to reset to standard?
I also have this problem with my JTV-59. Well at least I dd, I tried an upgrade of the firmware from 1.71 to 1.82 - but it failed and now the guitar is dead. It doesn't show up in Monkey and will only work in passive mode.
OK, well I fixed the firmware issue. So now I have tried 1.71, 1.81 and 1.82. All of them have the alternate tuning AND the standard tuning coming through.
Time for you to raise your own support ticket and talk direct to Line6: http://line6.com/support/tickets/
Or phone them directly via the numbers on the CONTACT US link at bottom of web page if you want a quicker response/resolution.