Q: Who do I contact about Rebate Offer questions?

A: Line 6 Customer Support is not equipped to handle rebate inquiries by phone. Please send an email to: rebates@line6.com to have your questions addressed.

Q: I’m having trouble printing my rebate form?

A: Please try to print your rebate form from another location.

Q: Why do you need my UPC?

A. The UPC code provides proof of possession.

Q: What if I do not have the UPC from the box?

A: Please send an email to: rebates@line6.com to describe your situation to the Rebate Administrator.

Q: I purchased my unit just outside of the rebate's time frame. Can I still get the rebate?

A: Please send an email to: rebates@line6.com to describe your situation to the Rebate Administrator.

Q: Can I just give you my information over the phone?

A: We need to see the copy of the receipt to verify the date of purchase and merchandise purchased.

Q: Why do I need to create an account and register my gear to get the rebate fulfillment information?

A: This is required so our systems can validate the offer.

Q: How long will it take to receive my gear?

A: 4-6 weeks from receipt of submission materials. Please use traceable means of delivery as Line 6 is not responsible for lost, late, etc. submissions.  If you have questions regarding the status of your order, please send an email to rebates@line6.com to inquire.