I have tried to do this using 3 operating systems XP, Vista and Windows 7 having first updated the driver for the audio interface and I am still getting the same message. There is no consistency as to when the update will crash - sometimes staright away other times it will get quite far. I have also tried updating from the file with similar results.

I am also extremely disappointed with Line 6 support - to have to wait for a forum response when a product is out of action is extremely poor in this day and age- why not have live chat.

Having now spent over 6 hours trying to resolve the issue with no success I would be grateful if somebody could respond at the earliest opportunity.

Regards,

Kevin.

Hi thanks for responding (more than I've had from Line 6 !)

It was an uno midi interface with the drivers updated. I did finally get the update to work after about 6 to 7 hours of fiddling but I have no definitive answer as to why it did. I probably attempted to run the upgrade over 100 times and I was finally lucky enough for it to be successful. I hadn't changed anything from the attempt before where it had failed.

I don't think I'd ever bother with any more updates - I've got better things to do with my weekend than wasting it on this nonesense.