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1 "correct" answer available (5 pts) 2 "helpful" answers available (3 pts)
2 Replies Last post: Nov 20, 2009 9:07 AM by Line6Miller  
pmcgrath  
pmcgrath
1 posts since
Jun 17, 2007
Currently Being Moderated

Nov 15, 2009 11:39 AM

My account shows as active on web, but Gearbox says account inactvive

if i go to my account online through the browser, my account shows as active.  however, gearbox (for my guitar port) says the account is inactive and won't let me download or play tracks.   80007106 Subscription no longer active.

 

This seems to happen periodlically. Since i don't have a lot of time to play.  The inability to use the service when I DO have the time available renders the device and subscrption useless and frustrating...

 

Please help!

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Line6Miller Line6Support
Line6Miller
7,472 posts since
Mar 28, 2006
Currently Being Moderated
1. Nov 18, 2009 4:12 PM in response to: pmcgrath
RE: My account shows as active on web, but Gearbox says account inactvive

Hello,

 

  Please launch Gearbox and click on the GuitarPort Online button to establish a connection to GPO. Once you have done this, please try playing or downloading a track and let me know if you have any further problems. Thanks.

 

 

  Line6Miller

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Line6Miller Line6Support
Line6Miller
7,472 posts since
Mar 28, 2006
Currently Being Moderated
2. Nov 20, 2009 9:07 AM in response to: pmcgrath
RE: My account shows as active on web, but Gearbox says account inactvive

Hello,

 

 

  It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

 

  Line6Miller

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